At Inflatable waterslides For Sale, we strive to provide high-quality inflatables that meet your expectations. However, if you are not completely satisfied with your purchase, we have the following return policy in place.
1. Returns for New Inflatables
- Eligibility for Return: Returns for new inflatables are only accepted if the inflatable is defective or damaged upon arrival. To initiate a return, you must contact us within 7 days of receiving the item. After this period, all sales are final.
- Conditions for Return: The inflatable must be unused, in its original packaging, and in the same condition as when it was delivered.
- Return Process: If your inflatable is defective or damaged, please contact us at [Your Phone Number] or [Your Email Address] immediately. We will arrange a return, replacement, or refund, depending on the nature of the issue.
2. Returns for Used Inflatables
- Eligibility for Return: Due to the nature of used inflatable sales, all used inflatable sales are final. We do not accept returns or exchanges on used inflatables unless they are defective or damaged before use.
- Inspection Before Purchase: We encourage all customers to thoroughly inspect used inflatables before making a purchase. If you have any questions or concerns about the condition of a used inflatable, please reach out to us before buying.
3. Damaged or Defective Products
- Damage During Delivery: If your inflatable is damaged during shipping, please contact us immediately within 48 hours of delivery. We will work with you to resolve the issue by arranging a replacement or repair, depending on the severity of the damage.
- Defective Products: If your inflatable is defective (i.e., not functioning as intended), please contact us within 7 days of receiving the unit. We will provide a replacement, repair, or full refund, depending on the situation and available stock.
4. Returns for Customized Inflatables
- Custom Orders: We do not accept returns or exchanges on customized inflatables (e.g., inflatables with logos or custom designs), unless the product is defective or damaged upon delivery. Custom orders are non-refundable due to the personalized nature of these products.
5. Refund Process
- Once the returned inflatable has been inspected and deemed eligible for a refund, the refund will be processed back to the original method of payment within 7-10 business days.
- Please note that shipping costs for returned items are non-refundable unless the return is due to our error (e.g., damaged or defective product).
6. Exchange Policy
- If you would like to exchange your inflatable for a different model or size, please contact us within 7 days of receiving the item. Exchanges will be processed based on availability and may require additional payment for price differences.
7. Non-Returnable Items
- Accessories: Any accessories purchased separately (e.g., blower units, stakes, or safety gear) are final sale and non-returnable.
- Used or Display Inflatables: As these are sold at a discounted price, they are non-returnable and non-refundable.
8. How to Initiate a Return or Exchange
To initiate a return, exchange, or report a damaged or defective inflatable, please contact us at
Please ensure that you have your order number and proof of purchase ready when contacting us.